Adding the Kore.ai Channel

Adding the Kore.ai channel to your assistant allows end-users to interact with it using the Kore.ai Messaging application available as a web, desktop, or mobile client.

To add the Kore.ai channel, follow the below steps:

1. Select the assistant that you want to add the Kore.ai Messaging channel to.
2. Navigate to Channels & Flows > Channels > Digital > All >, click the Kore.ai icon. The Kore.ai Channel page is displayed.
3. Under the Enable/Disable Channel section, select Enable
4. Enable Bot Commands to be used within Kore.ai Messenger Rooms. Provide a Command Name, add Help text, give an Example Command and enter a Description.
5. Click Save to enable the channel.

After enabling the channel and verifying all the configurations, you can optionally publish the assistant for the new channel. Learn more about Publishing your Virtual Assistant.

To learn more about working with Channels within the Kore.ai XO Platform, please see Channel Enablement.