Configuring the Google Maps Action

The Kore.ai XO Platform lets you easily connect with Google Maps to find information regarding accurate Locations and places.

This document explains how to authorize and enable the Google Maps action and install the pre-built templates.

Authorizations Supported

The Kore.ai XO Platform supports basic authentication to allow Google Maps integration to exchange data. For more information, read the Bot Authorization Overview article.

The Kore.ai XO Platform supports the following authorization types for the Google Maps integration:

• Pre-Authorize the Integration – To make the integration process smoother for developers and customers, you can pre-authorize it by providing the necessary authorization credentials to obtain the access token.
• Allow Users to Authorize the Integration – This method requires the end user to provide credentials during the conversation for authorization. This authorization process involves requesting permission for Kore.ai’s Google Maps app to access an access token at runtime. To learn more about Google Maps account types, see Google Maps Documentation.

Enable the Google Maps Action

Prerequisites:

Before enabling the Google Maps action, complete the following prerequisites:

• Create a custom app for a store on the Google Maps admin page.
• If you don’t have Google Maps account credentials, create an account in Google Maps and note down the login credentials. For more information, see Google Maps Documentation for more information.
• Copy your Google Maps account’s API Key and keep it for future use.

Pre-authorize the Integration

Basic Auth

You can authorize the integration using your credentials. The developer authorization lets you authorize the integration with preconfigured Kore.ai’s app with the Basic Auth option.

Steps to authorize a Google Maps action using developer credentials:

1. Go to App Settings > Integrations > Actions.

2. Select the Google Maps from the list of Available actions.

3. In the Configurations dialog, select the Authorization tab.

4. Enter the following details:

   1. Authorization Type – Select the Pre-authorize the Integration option, and then select the Basic Auth option.
      

   2. API Key – The secret API key of your Google Maps account.

5. Click Enable. When you configure the action for the first time, the Integration Successful pop-up is displayed.
   

   Note

   The Google Maps action is moved from Available to Configured region.

6. You can also click the Skip for Now button to install the Dialog Task templates later. To learn how to use action templates, read the Using the Google Maps action templates article.
   

Allow End User to Authorize

You can authorize the integration at a user level with their login credentials. The user authorization process involves requesting permission for Kore.ai’s Google Maps app to access an access token at runtime. You can also use the basic auth profile to let a user configure the integration at runtime.

Steps to authorize a Google Maps action at a user level:

1. Go to App Settings > Integrations > Actions and select the Google Maps action.
2. In the Configurations dialog, select the Authorization tab.

3. Enter the following details:

   1. Authorization Type – Select the Allow Users to Authorize the Integration option, and then select the Basic Auth option.

   2. Create your authorization profile to obtain an access token and use it to complete integration without using Kore.ai’s Google Maps app for authorization. To create a profile, click the Select Authorization drop-down and select the Create New option.
      

   3. Select the type of authorization mechanism. For example, select the API Key option. To create Basic Auth profiles, see Bot Authorization Overview.
      

   4. Enter the following authentication credentials for the Basic Auth mechanism:

      • Name – Enter the name for the Basic Auth profile.
      • Select Yes; some tasks will have tenancy URLs, and the user must provide the URLs to authenticate successfully.
      • Base URL – Enter the base tenant URL for the Google Maps instance.
      • Authorization Check URL – Enter the authorization check URL for your Google Maps instance.
      • Description – Enter the description of the basic authentication profile.
        

   5. Click Save Auth to save the authorization profile.

   6. Select the new Authorization Profile, which you created to complete integration.

4. Click Enable. When you configure the action for the first time, the Integration Successful pop-up is displayed.

Step 2: Install the Google Maps Action Templates

Once you have configured the Google Maps integration, you can explore and install action templates.

Steps to install action templates:

1. On the Integration Successful dialog, click the Explore Templates button to view the templates.
   

2. In the Integration Templates dialog, click the Install button to begin the installation.
   

3. Once the template is installed, click the Go to Dialog button to view the dialog task.

4. A dialog task is automatically created for each installed template.
   

5. Alternatively, you can create a new dialog task and select the Google Maps integration to select the dialog task from the templates and click Proceed. For example, select the Get location by coordinates task.
   

6. Once you click Proceed, the dialog task is auto-created, and the canvas opens with all required entity nodes, service nodes, and message scripts.