Manage Attachment and Chat History URLs

Overview

The Manage URLs section under Advanced Settings allows administrators to control the validity, access behavior, and reuse limits of secure, token-based URLs generated for attachments and chat history. These settings help prevent unintended sharing, enhance security, and align URL usage with organizational compliance requirements.

Important Points

• These settings apply only to newly generated URLs. Existing URLs will continue to follow the platform-defined defaults and will not be affected by changes made in this section.
• Generated URLs do not require authentication.
• Anyone with the URL can access the associated content until the URL expires or the access limit is reached.
• Users can configure
  • Appropriate expiration durations
  • Access limits in accordance with organizational security, privacy, and compliance policies.

Configuration steps

1. Navigate to App Settings > Advanced Settings > Manage URLs.
2. Enable the toggle under Manage URLs. This allows you to configure expiry time and access limits for newly generated URLs.
3. In the Time section, set how long a URL should remain valid after generation. Once this duration is reached, the URL will automatically expire and become invalid.
4. In the Maximum Number of Accesses section, Toggle from No to Yes to enable access limits.
5. Enter the maximum number of times the URL can be accessed.
6. Click Save. The configuration will take effect immediately for all newly generated URLs.

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