Update a Contact API¶

Use this API to update a specific contact associated with a stream ID.

METHOD	PUT
Endpoint	`https://{{host}}/agentassist/api/v1/public/{{streamId}}/contacts/{{id}}`
Content Type	`application/json`
Authorization	`auth: {{JWT}}` See How to generate the JWT Token.
API Scope	Configuration

Path Parameters¶

PARAMETER	DESCRIPTION	TYPE
`host`	Environment URL, for example, `https://platform.kore.ai`	string, required
`streamId`	BotId or StreamId. You can access it from the App Settings page of the bot.	string, required
`id`	Unique identifier of a specific contact	string, required

Sample Request¶

curl --location --request PUT 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/contacts/{{id}}' \
--header 'Content-Type: application/json' \
--header 'accountId: 65f7d49a5dd06e2cefaxxxxx' \
--header 'auth: {{jwt_token}}' \
--data '{
    "firstName": "john",
    "lastName": "doe",
    "salutation": "mr",
    "cellPhone": {
        "phoneNumber": "95501xxxxx",
        "countryCode": "+91",
        "extension": "+"
    }
}
'

Request Header Parameters¶

Header	Description	Required/Optional
`auth`	JWT token for authentication.	required
`accountId`	The account ID associated with the API request.	required
`Content-Type`	The format in which the request payload is sent to the server application/json	required

Sample Response¶

{
    "firstName": "john",
    "lastName": "doe",
    "fullName": "john doe",
    "salutation": "mr",
    "cellPhone": {
        "extension": "+",
        "phoneNumber": "+9195501xxxxx",
        "countryCode": "+91"
    },
    "status": "ACTIVE",
    "instanceBotId": "st-7dc994f0-4436-5134-9fa8-a942625xxxxx",
    "orgId": "o-16ff21d2-5d27-5fb2-b9bd-9fedb5fxxxxx",
    "accountId": "65f7d49a5dd06e2cefaxxxxx",
    "createdBy": "u-cc6ebd6c-656c-5364-abfc-ad5f80exxxxx",
    "createdByAId": "a-6c63a33-c2a7-49e8-a5ab-82449c8xxxxx",
    "address": [],
    "twitterDetails": [],
    "createdAt": "2024-06-28T05:24:07.218Z",
    "updatedAt": "2026-01-09T05:55:58.158Z",
    "updatedBy": "u-cc6ebd6c-656c-5364-abfc-ad5f80exxxxx",
    "updatedByAId": "a-6c63a33-c2a7-49e8-a5ab-82449c8xxxxx",
    "id": "667e48f7c8b972fc691xxxxx"
}

Response parameters¶

Parameter	Description	Type
`firstName`	Contact’s first name.	string
`lastName`	Contact’s last name.	string
`fullName`	Contact’s full name.	string
`salutation`	Salutation or title of the contact.	string
`cellPhone`	Mobile details of the contact.	object
`cellPhone.extension`	Dialing prefix	string
`cellPhone.phoneNumber`	Contact’s mobile phone number.	string
`cellPhone.countryCode`	Country calling code associated with the phone number.	string
`status`	Current status of the contact	string
`instanceBotId`	Unique identifier of the associated bot instance.	string
`orgId`	Unique identifier of the organization.	string
`accountId`	Unique identifier of the account.	string
`createdBy`	Unique identifier of the user who created the contact.	string
`createdByAId`	Unique identifier of the application that created the record.	string
`address`	List of addresses associated with the contact.	array of objects
`twitterDetails`	List of Twitter profile details associated with the contact.	array of objects
`createdAt`	Timestamp indicating when the contact was created.	string (ISO 8601 Date-Time)
`updatedAt`	Timestamp indicating when the contact was last updated.	string (ISO 8601 Date-Time)
`updatedBy`	Timestamp indicating when the contact was last updated.	string
`updatedByAId`	Unique identifier of the application that updated the contact.	string
`id`	Unique identifier of the contact record.	string

Send Feedback