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Start Voice Campaign API

Use this API to start an active Voice campaign for a given stream ID and campaign ID.

Method POST
Endpoint https://{{host}}/campaign/api/v1/public/{{streamId}}/campaign/{{campaignId}}?accountId={{accountId}}&campaignType={{campaignType}}&trigger={{trigger}}
Content-Type application/json
Authorization auth: {{JWT}}
See How to generate the JWT Token
API Scope Campaign Management

Path Parameters

Parameter Description Type
host Environment URL, for example, https://platform.kore.ai string, required
streamId botId or streamId. You can access it from the General Settings page of the bot. string, required
campaignId Unique identifier of the campaign to trigger. string, required

Query Parameters

Parameter Description Type
accountId The unique ID associated with the account. string, required
campaignType Type of campaign. Use "voice" for voice campaign. string, required
trigger Action to perform. Use "play" to start. string, required

Sample Request

curl --location 'https://{{host}}/campaign/api/v1/public/{{streamId}}/campaign/{{campaignId}}?accountId={{accountId}}&campaignType={{campaignType}}&trigger={{trigger}}' \
--header 'auth: <token>' \
--header 'Content-Type: application/json' \
--data '{}
'

Sample Response

{
    "status": "Active",
    "message": "Campaign Started",
    "totalCallsCompleted": 0,
    "updatedAt": "2025-06-27T07:01:45.416Z",
    "campaignInstanceId": "cid-dbb5e25-605e-4556-8912-9292181axxxx"
}

Response Body Parameters

Parameter Description Type
status Indicates the current status of the campaign. For example, Active string
message Success confirmation message. For example, Campaign Started string
totalCallsCompleted Number of completed calls at the time of starting the campaign. number
updatedAt ISO timestamp when the campaign was activated. string
campaignInstanceId ID of the specific campaign instance that was started. string