Agents API¶
To get all agent details associated with an accountId
.
Method | GET |
Endpoints | https://{{host}}/agentassist/api/public/analytics/account/{{Accountid}}/agents
|
Content-Type | application/json
|
Authorization | auth: {{JWT}}
|
API Scope | WFM Integration |
Path Parameters¶
Parameter | Description | Type |
host | Environment URL, for example, https://platform.kore.ai | string, required |
AccountId | The unique Id associated with the account. | string, required |
Sample Request¶
curl --location 'https://{{host}}/agentassist/api/public/analytics/account/636f5b36bcf8a8c7101exxxx/agents?offset=0&limit=5' \
--header 'auth: <token>' \
--header 'Content-Type: application/json'
Sample Response¶
[
{
accountId: "63fb9a0f90425b644d3exxxx",
"agentId":"a-59bb17e-0cae-46b0-8d80-a8a8ac34xxxx",
"firstName": "Tony",
"lastName": "Stark"
}
]
Body Parameters¶
Parameter | Description | Type |
accountId | The unique Id associated with the account. For example, 63fb9a0f90425b644d3ec070. | String |
agentId | The unique Id of the agent. For example, a-59bb17e-0cae-46b0-8d80-a8a8ac34e55c. | String |
firstName | The agent’s first name. For example, Tony. | String |
lastName | The agent’s last name. For example, Stark. | String |