Agent AI¶
The following table lists the APIs available for Agent AI.
| API | Description | App Scope |
|---|---|---|
| Raw Data API v2 | Updated version of the Raw Data API offering additional conversation data for deeper insights into AgentAssist interactions and conversation flows. | AgentAssist Analysis |
| Summary Trigger API | This API triggers a conversation summary event in the Agent AI system to send event data related to a conversation to the specified bot. | Not applicable |
| Control Transcription API | This API lets you control the transcription session of a bot conversation. You can end an ongoing transcription session with a valid conversationId and appropriate authentication tokens. | AgentAssist Transcription |