Skip to content

Agent AI API List

The following table lists the APIs available for Agent AI.

API Description App Scope
Raw Data API v2 Updated version of the Raw Data API offering additional conversation data for deeper insights into Agent AI interactions and conversation flows. Agent AI
Control Transcription API This API lets you control the transcription session of an AI Agent conversation. You can end an ongoing transcription session with a valid conversationId and appropriate authentication tokens. Agent AI Transcription
Control Transcription API_2 This API lets you control the transcription and call recording sessions for Agent AI SIP-REC calls on third-party agent desktops. Agent AI Transcription and Call Recording
API for Duration-Based Conversation Records Retrieves a paginated list of Agent AI conversation records within a specified date range. AgentAssist Analytics
Webhook API for Conversation Events This API sends conversation lifecycle events to Agent AI. Not applicable