Supported Languages
The following table displays all the languages supported by the Agent AI widget, indicating which ones support the Auto Summarization and Greeting Messages features:
| Languages | Dialogs | Agent AI Widget (Localization) | Greeting Messages | Custom Summary through Dialog Task | OOTB Summarization | Answers | Playbooks | Coaching |
| Arabic (ar) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Assamese (as) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Bangla (bn) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Dutch (nl) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| English (en) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Español (Spanish) (es) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
| French (fr) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
| German (de) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
| Gujarati (gu) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Hebrew (he) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Hindi (hi) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Indonesian (id) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Italian (it) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Japanese (ja) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Kannada (ka) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Korean (ko) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Malayalam (ml) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Marathi (mr) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Nepali (ne) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Odia (or) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Persian (fa) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Polish (pl) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Portuguese (Brazil) (pt) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Punjabi (pa) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Russian (ru) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Simplified Chinese (zh_CN) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Tamil (ta) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Telugu (te) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Traditional Chinese (zh_TW) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Turkish (tr) | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
| Urdu (ur) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Vietnamese (vi) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Afrikaans (af) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Albanian (sq) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Amharic (am) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Armenian (hy) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Azerbaijani (az) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Basque (eu) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Belarusian (be) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Bosnian (bs) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Bulgarian (bg) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Catalan (ca) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Cebuano (ceb) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Corsican (co) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Croatian (hr) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Czech (cs) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Danish (da) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Esperanto (eo) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Estonian (et) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Filipino (fil) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Finnish (fi) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Frisian (fy) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Galician (gl) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Georgian (ka) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Greek (el) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Haitian Creole (ht) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Hausa (ha) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Hawaiian (haw) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Hmong Daw (hmn) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Hungarian (hu) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Icelandic (is) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Igbo (ig) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Irish (ga) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Javanese (jv) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Kazakh (kk) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Khmer (km) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Kinyarwanda (rw) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Kurdish (Central) (ku) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Kyrgyz (ky) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Lao (lo) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Latin (la) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Latvian (lv) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Lithuanian (lt) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Luxembourgish (ib) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Macedonian (mk) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Malagasy (mg) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Malay (ms) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Maltese (mt) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Maori (mi) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Mongolian (Cyrillic) (mn) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Myanmar (Burmese) (my) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Norwegian (nb) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Nyanja (Chichewa) (ny) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Portuguese (European) (pt_PT) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Romanian (ro) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Samoan (sm) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Scots Gaelic (gd) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Serbian (Cyrillic) (sr) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Sesotho (st) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Shona (sn) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Sinhala (Sinhalese) (si) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Slovak (sk) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Slovenian (sl) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Somali (so) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Sudanese (su) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Swahili (sw) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Swedish (sv) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Tagalog (tl) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Tajik (tg) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Tatar (tt) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Thai (th) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Tibetan (bo) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Turkmen (tk) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Ukrainian (uk) | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Uyghur (ug) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Uzbek (Latin) (uz) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Welsh (cy) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Wolof (wo) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Xhosa (xh) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Yiddish (yi) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Yoruba (yo) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Zulu (zu) | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |