FAQ

Intent Extraction from Summary

Q: How do you configure the “Intent Extraction from Summary” feature?

A: Follow these steps to configure the Intent Extraction from Summary feature:

1. Go to Bot Builder > Dialog Tasks.
2. Click to open a Dialog Task node against which you want to set intent extraction.
3. Click Component Properties > Edit Script (click Define Script, if you are creating a new dialog task).
4. Add the context variable context.session.BotUserSession.landingSummary in the Edit Script field.
   
5. Click Save.
6. Go to Welcome Event > Configure On-Connect Dialog Task, and enable it.
7. Select the relevant dialog task from the Select Dialog dropdown list, and enable the Extract intents from On Connect Dialog Task checkbox.
8. Click Save.