Pre-built Solutions Overview

Kore.ai’s Pre-Built Solutions offer a suite of AI-powered tools designed to streamline various organizational workflows, reduce repetitive tasks, and improve operational efficiency. These solutions, like IT Assist, HR Assist, and Recruit Assist come with core features tailored to automate and enhance specific departments.

IT Assist, HR Assist, and Recruit Assist are now being integrated to work together seamlessly. When combined with AI for Work, they can serve as unified agents for end-users, offering a consolidated support experience. This integration allows organizations to leverage the strengths of each solution, providing employees with comprehensive support and faster resolutions through a single, intelligent interface.

For example, when a user submits a query related to ticketing, AI for Work automatically triggers the IT Assist bot, enabling a real-time conversation to address the user’s needs efficiently. By accessing the Go to Workbench feature, admins are taken directly to the workbench of the linked IT Assist account.